Frequently Asked Questions
Everything you need to know about conscious fashion and shopping with Natural Instinct.
What materials are used in Natural Instinct clothing?
We prioritize the planet by using 100% organic cotton, Tencel, and recycled linens. All our dyes are non-toxic and low-impact to ensure quality that is kind to your skin and the environment.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label; a small restocking fee may apply to help offset our carbon footprint.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. As our garments are made from natural fibers, they may have a slightly more relaxed fit than synthetic alternatives.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my organic garments?
To extend the life of your clothes, we recommend washing in cold water with eco-friendly detergent and hanging to dry. This preserves the natural fibers and reduces energy consumption.